At Mahazabin Fashion & City, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we strive to make the return and refund process simple and hassle-free.
Returns:
- Products can be returned within 3 days of delivery.
- Items must be unused, in their original condition, and with all tags attached.
- Certain items, such as personalized or sale items, may not be eligible for return.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable, except in cases where we have sent the wrong item or a defective product.
Exchanges:
- If you wish to exchange an item for a different size or style, please contact our customer support within the return period.
- Exchanges are subject to product availability.
For any questions regarding returns or refunds, our friendly support team is always ready to assist you.